Terms of service

GhostAI Terms of Service

Version 5 · 13 November 2026

1. Service Provider and contact

The Service Provider is Tomasz Dzidek, a business operator based in Poland: Trakt 59, 62-004 Kliny, NIP (tax identification number) 9231556825, REGON (statistical number) 301001162. Contact, complaints, and reports concerning content and personal data: contact@ghostai.website. Service: https://ghostai.website. Telephone: +48 535 889 613, Monday to Friday 10:00–16:00 Polish time, except public holidays; a call costs the same as an ordinary call under your operator's tariff.

The Terms of Service can be read, saved and printed free of charge before the contract is concluded. The privacy policy and the cookie policy explain how data is processed; reading them does not constitute consent to any processing whatsoever.

2. The service and requirements

GhostAI provides tools for analyzing driving in simulators: collecting lap data, statistics, comparisons, reports, training guidance, and community, team and league features. The scope, limits and compatibility of a given feature follow from its description and the selected plan presented before activation or purchase.

The following are required: Internet access, a current browser with JavaScript and the necessary cookies, an e-mail address and, for collecting telemetry, a compatible game, device and current GhostAI application. We state the supported versions of systems and games when the application is downloaded. The user provides games, hardware and connection at their own expense.

The service is not affiliated with, or approved by, the game publishers unless expressly stated otherwise. Names of games, platforms and their publishers are the marks of their owners and are used only to indicate compatibility. Changes to the game, platform or environment may affect compatibility; this does not limit our statutory obligations concerning the conformity of the service and updates.

3. Account, age and conclusion of the contract

The service is intended exclusively for adults who are at least 18 years old. By creating an account and accepting the Terms of Service, you confirm that you meet this condition. We do not collect a full date of birth or, as a routine, a copy of an identity document. The declaration alone does not constitute official age verification.

The contract for maintaining an account is concluded once you accept the Terms of Service as made available and complete registration. It continues until it is terminated. Provide a correct contact address, protect your sign-in credentials and report any suspected account takeover. Do not share your account with other persons. Do not order or install updates from unknown sources.

You may terminate the contract at any time, free of charge, by writing to the contact address. Termination does not require consent to other terms or a waiver of your rights concerning data. The rules for the deletion of data are described in the privacy policy. Terminating the account does not refund a paid subscription; how it ends is set out in §4.

4. Plans and paid subscriptions

Before activation or purchase you see the plan name, its scope, limits, billing period, the regular price and the price payable. We state and charge prices in euro (EUR); they are gross prices including the tax due. The free beta promotion is described in the beta annex. A regular price shown at free activation does not mean any charge or any obligation to buy later.

Order. You can order a paid personal, team or organization plan as a monthly or annual subscription while sales are open. If purchases are paused for a time, we show the date they resume where you buy. A team or organization plan is ordered and paid for by its owner or administrator. You choose the plan and the period, confirm your request for the service to start immediately (§8) and go to the payment page. The contract for a paid plan is concluded when the payment is confirmed; we activate the plan without delay after that confirmation. We do not offer the purchase of a plan lower than the plan you hold.

Payments and sales document. Payments are handled by Stripe under Managed Payments. On the payment page and in the documents the seller shown as "Sold through Link" is Link (Sold through Link, LLC), a Stripe group entity that collects the payment, settles tax and sends the sales document and the payment and refund confirmations to the e-mail address you give. The GhostAI service is provided by the Service Provider named in §1, who is responsible for its conformity with the contract. You enter card details directly on the payment page; we do not store your card number.

Renewal. The subscription renews automatically for another period of the same length, and the fee is charged at the start of each period at the regular price unless stated otherwise before purchase. A promotional discount covers only the first payment unless the promotion says otherwise. 7 and 3 days before a renewal we remind you in the service and by e-mail of the renewal date, the price and how to cancel.

Failed payment. If the renewal payment cannot be collected, the plan keeps working for 5 days after the end of the paid period while the payment system retries. If the payment is not settled in that time, the subscription expires and the account moves to the Free plan. Data is not deleted for that reason.

Changing plans. During a paid period we do not change the plan to another paid plan. You can cancel the renewal and order another plan after the paid period ends, and within 14 days of the first purchase you can withdraw from the contract with a full refund (§8) and order another plan at once.

Cancellation. You can cancel the subscription at any time in the account's billing settings. Cancelling stops further renewals; the plan works until the end of the paid period. Fees are not refunded for an unused part of a period, after cancelling or after an automatic renewal. This does not apply to withdrawal within 14 days of the first purchase (§8), to rights where the service does not conform to the contract (§8) or to a refund when we end the service (§9).

Free activation does not start a paid subscription or automatic charging of fees. You do not need to buy a paid plan to keep the account, to give up the service or to exercise your data rights.

5. Rules of use and content

Use the service in accordance with the law and the rights of others. The following are prohibited: unlawful content, impersonation, harassment, malware, circumventing security measures, unauthorized access and deliberate disruption of operation. Do not upload other people's private data or materials that you are not entitled to use.

You keep your rights in the materials you upload. To the extent necessary for the features you ordered, you grant us a non-exclusive permission to store, technically process and present them in accordance with the group or event settings. The use of personal data is also governed by the GDPR rules described in the privacy policy. The Terms of Service do not give us an unlimited consent to publish your identity, sell data or train external models.

Comparisons and statistics may use data derived from participants' laps. The detailed calculation methods, the source code and the organization of the technical back end are not part of the documentation made available. This does not limit the mandatory information or your rights concerning personal data.

Send a report of unlawful content to contact@ghostai.website: give its exact location, describe the infringement, attach available evidence and details for a reply, and a statement that you are submitting the report in good faith and that it is accurate to the best of your knowledge. The absence of unnecessary data does not preclude examination of the report. We examine reports individually and without undue delay.

We may restrict the indicated content or access where this is necessary to remedy a breach of law, a serious breach of these rules or a threat to security. We apply proportionate measures; where circumstances allow, we first ask for an explanation or correction. We provide the reasons and the possibility to challenge the decision by e-mail, unless the law prohibits disclosing the information. A sudden threat may require immediate action. Reports and appeals are handled by the Service Provider, as a rule within 14 days of receipt. Restricting access to a paid plan because of a breach does not deprive you of rights that the law does not allow to be excluded.

6. Application license

We grant a non-exclusive, non-transferable license to install and use the GhostAI application on your own compatible devices in order to use the service, for the period of access to it and in accordance with the scope of the plan. Team use is permitted within the features made available to the team.

Without authorization, you must not distribute the code and the application, remove notices of rights, sell access to someone else's account or copy protected materials beyond the scope of the license. The restrictions do not affect fair use, nor the rights to study how a program works, to make a necessary copy and to decompile for interoperability within the limits of mandatory law.

Third-party components are subject to their own licenses available on the Licenses page and in the materials attached to the application. Those licenses take precedence with regard to their components.

7. Guidance, availability and data

Reports and guidance are intended for training in simulators. They may contain errors, depend on the quality of the data and do not guarantee an improvement in lap time, a competition result or suitability for any particular training purpose. Assess a piece of guidance yourself before applying it. They are not instructions for driving a real vehicle or professional safety advice.

We do not offer a guaranteed level of availability (SLA) or a data archiving service. Interruptions and errors are possible and, in the event of a failure, partial or complete, including irreversible, loss of saved data. Technical backups serve to maintain the service; we do not guarantee the restoration of every file, report or lap, or a particular point of restoration. Keep your own originals of important materials and use the available export or the request for a copy.

We are not responsible for the achievement of any particular sporting result or for events for which we are not liable under the law. The above defines the scope of the service offered; it does not exclude liability for failure to perform our obligations, a breach of data protection or the user's statutory claims. Nor does it replace the appropriate safeguards and data recovery capability required by law.

8. Complaints and consumer rights

Submit a complaint to contact@ghostai.website or in writing to the Service Provider's address. Describe the problem and the solution you expect, and give details for a reply. We do not require a special form. We respond to a consumer's complaint within 14 days of receiving it, on paper or another durable medium; the consequences of failing to respond are set out in the statute.

A consumer, and also a business operator who benefits from consumer protection to the extent provided by law, has statutory rights where a digital service is not supplied or does not conform to the contract, including to demand that it be brought into conformity and, once the conditions are met, a price reduction or withdrawal. These rights may also apply to a service without a monetary fee where the statutory conditions are met. The term "beta" does not remove these rights.

A consumer, and also a business operator who benefits from consumer protection to the extent provided by law, may withdraw from a distance contract within 14 days of its conclusion without giving a reason. By ordering a paid plan, you request that the service start before that period ends. Even so, if you withdraw within 14 days of the first purchase of a plan, we refund the whole amount paid, even if the plan has already been used, and the plan ends when you withdraw. You can withdraw with the button in the account's billing settings or by an unambiguous statement sent before the end of the period to contact@ghostai.website or to the Service Provider's address, for example: "I withdraw from the contract for the GhostAI service concluded on …; full name …; account e-mail address …; date …". A signature is needed only for a paper statement. The refund is made by the same means of payment, without delay and no later than 14 days after we receive the statement. The 14 days run from the first purchase of the plan; an automatic renewal extends the same contract and does not open a new period. Withdrawing from the contract for a paid plan does not close the account.

You receive confirmation of the purchase with the price and period by e-mail in the sales document, and we record with the order the version of the Terms of Service and the annex in force at the time of purchase and the statement made at purchase, and make them available on request.

Information on out-of-court dispute resolution is available at https://polubowne.uokik.gov.pl. Participation depends on the applicable procedure; if a complaint is not upheld, we provide the position on participation required by law. You may use the help of a consumer ombudsman and pursue claims in court.

9. Changes and termination of the service

Valid reasons for changing the Terms of Service are a change in the law, a necessary security adjustment, a change in compatibility with the game or system, the addition, change or discontinuation of a feature, and a change of the prices or rules of paid plans. A change must be related to the reason and does not apply retroactively.

We inform you of a planned change to the contract at least 30 days in advance on a durable medium, in particular by e-mail, stating the content, the reason, the date and the user's rights. A change required by mandatory law or by a sudden threat may require a shorter period, only to the extent necessary. The mere publication of the text or continued use does not replace consent required by law.

We inform you of a change of the price or terms of a subscription at least 30 days before the renewal it concerns. The previous price applies until that renewal, and you can cancel the subscription free of charge before it.

Changes to a digital service are made at no additional cost and subject to the statutory conditions. Where a change significantly and adversely affects access or use, the consumer keeps the statutory right to terminate free of charge, including the period of 30 days from the change or from later notification of it, where the statute so provides; we then refund a proportional part of the fee for the unused paid period.

You may terminate the contract before the change takes effect; this does not require simultaneously requesting the deletion of all data. We may terminate the service for a valid reason, in particular its permanent discontinuation, at least 30 days in advance, enabling you to submit a request for a copy of your data; we then refund a proportional part of the fee for the unused paid period. Serious breaches and threats are described in §5. This does not affect settlements and claims due under the law.

Version 5 applies from 13 November 2026, 00:00 UTC. It adds the option of buying paid plans and does not change to your disadvantage the terms of the account or of the free beta promotion, which is described in the beta annex. The terms of a paid plan apply from its order.

10. Governing law

Polish law applies, without prejudice to the mandatory consumer protection arising from the law of the country of the consumer's habitual residence. The jurisdiction of the court follows from the applicable provisions; we do not oblige a consumer to litigate exclusively in Poland. No provision excludes liability that the law does not permit to be limited.